Servicing WO List

After log into the Field Service Granule the program opens the Servicing WO List.  We use this form to view the list of Servicing WOs. The list of Servicing WOs can be customized by selecting filters in the button Search.

The details of Servicing WOs are displayed on Service WO cards, where you can find general information about the particular Servicing WO. The details include the name of the service, the service WO number, a picture of the employee, the date of creation, percentage of completion and the status of the service WO.

HINT When we click on the particular Servicing WO card the program opens the individual Servicing WO where we access to its details: performed operations on an individual Servicing WO, issued materials and used Tools.

Below is a description of the form’s features:

1. Header

The header of the form shows a quick search filter that can be used to display the desired service WOs by the service WO name, service WO number, or customer.

2. WO Cards

At the body of the form, all the service WO cards that match the filters selected are displayed.

3. Individual WO card

Each WO card (shown in the image at the beginning of this chapter under number 3 and detailed in the image below) contains general information about service WO.

4. Map

Clicking Map button opens up a new window with a map view showing the locations of service work orders.

5. Search 

Clicking the Search button opens up a new form with filters for searching service work orders.