Partial reverse

This chapter describes how to create a partial reverse of receipt in PANTHEON.  In addition to this option, it is also possible to create a full reverse  of the document.

Case summary The responsible person, Roger, has sold 3 CAMPING CHAIR ALPHA T, MODEL 1 from the Tecta Plc. company. But, the customer want to back one of the chair because he found a factory defect.   He will do that following the next steps: Open a document Select option Document reversal form Print Partial reverse document

1. Open a document

Responsible person for opening POS receipt the menu Goods | Issue | POS | 3200 – POS retail.

Now he needs to find the receipt for which he wants to do reverse. It will do this by searching for the receipt by clicking on the three dots on the toolbar and selects receipt for reverse.

2. Select option Document reversal form

In the next step, after opening panel 3200 - POS retail, on the navigation bar, by right-click on the button Reverse button, he chooses: Document reversal form – Full or partial.

The program automatically displays a message: Are you sure you want to reverse the document?

Responsible person confirm with button Yes.
A new window with details about the document appears on the screen.
In the next step, he enters the quantity he wants to reverse. In this case, he enters 1 and confirmed choice by clicking on the button Reverse.

The cancellation invoice is created, and the program automatically opens it.

In the next step, responsible person click on the button Invoice payment and Close receipt.

3.  Print Partial reverse document

After creating the partial reverse document, the program automatically displays a preview of the document according to the specified format. All that remains is to print it on the printer, and with step partial reverse process is complete.

Hint You can read more about different receipt’s forms in the chapter Print document.

Related topics:  Reverse the document  Create new POS receipt  Print document