Send SMS notification (VET)

This eWorkflow enables notifying animal owners on general services and activities of a vet clinic using the PANTHEON VET license.

Depending on the selected criteria in the Send SMS or email feature, this eWorkflow searches for the animal owners, to whom an SMS notification will be sent. The SMS is sent to those animal owners whose phone number is entered in the Owners and animals register and who have given their consent to SMS notifications.

The eWorkflow is made up of a set of automated elements, which run the following crucial steps in the background:

1. Retrieving data for SMS: Based on the criteria entered, the program selects the corresponding data of the animal owners (phone number and consent to SMS notification). In this step, the key block is the Script block.
2. Sending SMS messages: The program sends an SMS. The key block in this step is the Send SMS block.

For the eWorkflow to work properly, the following settings must be defined beforehand:

1. Setting up the eWorkflows for SMS and email notification

All the required settings for the successful operation of the eWorkflows for SMS and email notification are described in the chapter SMS and email notification settings.

2. Setting up the eWorkflow Send SMS notification (VET) in Administration Panel

The default settings for the given eWorkflow Send SMS notification (VET) need to be defined in Settings | Program | Administration Panel.

In the Administration Panel, select the panel Settings | Veterinarian and then the SMS settings tab.

In the Workflow field of the section Workflow for sending general SMS, select the option SMS Vet to define which eWorkflow will be started by the program.

HINT For a use case, see the chapter SMS notification (VET) (use case).