Errors
Errors or missing data may occur when creating payment orders. During the management of payment orders and changing their status, the program informs us of errors in the Errors tab.
In this chapter, we will present an example of displaying errors in payment orders.
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CASE SUMMARY
The person responsible wants to create an XML file with several payment orders, but errors appear in the orders:
- Opening the In progress window
- Creating an XML file
- Errors
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1. Opening the In progress window
The person responsible wishes to export selected payment orders in progress into XML files.
For this purpose, they click on the Financials module in the menu and then choose Transactions.
A window opens automatically on the In progress tab, but they select the In payment tab.
2. Creating an XML file
The list of payment orders in payment opens.
The person responsible chooses the payments they wish to include in the XML file.
The click on the Export button.
Errors appear on the orders.
3. Errors
The program automatically opens the Errors tab's window, where errors are indicated on individual payment orders.
The person responsible can move the payment back to "in progress" by clicking on the Return to preparation button. They can remove the errors and repeat the process of creating the file.