Logging into PANTHEON Web using multi-factor authentication

Multi-factor authentication (MFA) or Two-factor authentication (2FA) is an electronic authentication method in which a user is granted access to PANTHEON Web only after successfully presenting more pieces of evidence (or factors) to an authentication mechanism.

Warning Tokens can be sent to users only if eMessaging service is activated and a sufficient quantity of messages is avaliable within the package. You can order eMessaging service on our User Site. Additional information about the service can be found on Datalab's website.

Hint For use case on how to enable MFA in PANTHEON, read the chapter Setting up multi-factor authentication in PANTHEON Web.

In this chapter, we will present a use case on how to successfully log in to PANTHEON Web with MFA Token. 

Case summary The user wants to login in to PANTHEON Web that has MFA enabled. They start the program and enter their credentials into login window. They do this by following these steps. Entering credentials into PANTHEON Web login window Requesting a MFA token Entering MFA token

1. Entering credentials into PANTHEON login window

The user runs PANTHEON Web executable file and the login window opens. 

They proceed to enter their credentials for login.

Hint For use case about logging into PANTHEON Web, read chapter PANTHEON Web login.

2. Requesting a MFA token

When MFA is enabled, a MFA Login window will open for all users after initial PANTHEON Web login.

To get a MFA token sent to their device, the user clicks on the Request New Token button.

Warning User can request multiple tokens. If the user's phone number is not set up, the Phone field in the MFA login form will be empty and the login will not be possible.

They will receive the token to their device shortly.

Then they proceed to enter the token into MFA Login window.

3. Entering MFA token 

They enter the received token into the Token field and click on Login button to successfully log into PANTHEON Web.