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Fiskalizacija problem - Ne prolazi fiskalizacija na jednom od računala u mreži
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damir123
#1 Posted: : 03 April 2013 07:23:48(UTC)
damir123

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Poštovani,

imam problem prilikom fiskalizacije računa na jednom od računala u mreži (na ostalim računalima uredno radi).

Naime, prilikom izrade računa dobijem ZKI ali ne i povratni JIR na računu.


Prilikom pokušaja naknadne fiskalizacije dobijem slijedeću grešku:

Opis greške:

It was not possible to connect to the revocation server or a definitive response could not be obtained. - URL:https://cis.porezna-uprava.hr:8449/FiskalizacijaService - SOAPAction:RacuniRequest
DENIS
#2 Posted: : 04 April 2013 07:39:35(UTC)
DENIS

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Koji operativni sustav koristi sporno računalu?
damir123
#3 Posted: : 04 April 2013 07:47:06(UTC)
damir123

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windows 7 professional x64, kao i ostala računala na kojima nemam problem.
DENIS
#4 Posted: : 04 April 2013 08:04:19(UTC)
DENIS

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Problem stvara antivirusni program koji kontrolira e-mail promet.

Ukoliko su sve postavke u Pantheon-u napravljene ispravno i imate zadnju instaliranu verziju 556011, pokušajte sljedeće:
- firewall vratiti na početne postavke
- deinstalirati antivirus (McAfee i MS essent. ne stvaraju probleme, nego oni tipa AVG, Avast,...)
- restart računala

Testirajte, veza bi trebala uredno raditi (ukoliko je problem bio u antivirusnom programu, barem ćete znati na čemu ste).

Lijep pozdrav
damir123
#5 Posted: : 04 April 2013 08:14:44(UTC)
damir123

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na računalu imam samo MS ESSENTIAL i probao sam ga isključiti, on je također instaliran i na ostalim računalima.

Molim vas da mi javite što još mogu provjeriti.
DENIS
#6 Posted: : 04 April 2013 08:26:21(UTC)
DENIS

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Provjeriti da li je RDC (FINA root) certifikat u trusted root.
damir123
#7 Posted: : 04 April 2013 08:30:04(UTC)
damir123

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je, to sam već prije provjerio.

Ako želite možete pogledati preko team viewera
damir123
#8 Posted: : 04 April 2013 09:55:55(UTC)
damir123

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Posts: 7
evo riješen problem ponovnim instaliranje ROOT Certifikata

hvala na pomoći
DENIS
#9 Posted: : 04 April 2013 09:58:17(UTC)
DENIS

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Super. Pozdrav
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