Partial Reverse

This chapter describes how to create a partial reverse of a receipt in PANTHEON. In addition to this option, it is also possible to create a full reverse of the document.

Case summary The person responsible has sold 3 CAMPING CHAIR ALPHA T, MODEL 1 from the Tecta Plc. company. But, the customer wants to return one of the chairs because they've found a factory defect. This is done as follows: Opening a Document Selecting the Document Reversal Form Printing the Partial Reverse Document

1. Opening a Document

The person responsible opens the menu Goods | Issue | POS | 3200 – POS retail.

The person responsible needs to find the receipt that is going to be reversed. This is done by searching for the receipt by clicking the three dots in the toolbar and selecting the receipt to reverse.

2. Selecting the Document Reversal Form

Next, after opening the panel 3200 - POS retail, the person responsible right-clicks the Reverse button, and selects: Document reversal form – Full or partial.

The program automatically displays a message: Are you sure you want to reverse the document?

The person responsible confirms with a click on the Yes button.
A new window with details about the document appears on the screen.
Next, the person responsible enters the quantity that is going to be reversed. In this case, the quantity is 1. The person responsible confirms the choice by clicking the Reverse button.

The cancellation invoice is created, and the program automatically opens it.

Next, the person responsible clicks the buttons Invoice payment and Close receipt.

3.  Printing the Partial Reverse Document

After creating the partial reverse document, the program automatically displays a preview of the document according to the specified format. All that remains is to print it on the printer, and with this step partial reverse process is complete.

Hint For more information about different receipt forms, see the chapter Print document.

Related topics:  Reverse Document  Create New POS Receipt  Print Document