Operations
The form Operations is used to view the lines of the work operations on a service work order.
The form shows all service WO work operation lines, their general information, employees working on the operation, the progress in percentage and graphically, the status and the number of already reported work operations, and the planned work operations per line.
To open the form, select Service orders from the menu and click one of the service WO cards. The tab Operations opens by default.
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HINT
Clicking an operation card opens the form Work done for reporting the completed work for the selected line. For more information on the form, see the chapter Work done.
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Below is a description of the form’s features:
Table of contents
- Toolbar
- header
- Work operation cards
- Work done
- Buttons
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1. Toolbar
The form toolbar contains tabs to navigate between the forms in Service.
For more details on the toolbar, see section 1. Toolbar in the chapter Service WO.
2. Header
The header of the form shows the number of the service WO, item ID, and location of the service WO.
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Number
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Number of the service WO that is made up of the year of creation of the service WO, the service WO document type, and the consecutive number of the WO.
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Item
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The ID of the service WO item from the Items register.
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Location
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The location of the service work order.
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3. Work operation cards
This part of the form shows all operation cards.
Each operation card (shown in the image at the beginning of this chapter and detailed in the image below) contains general information about the operation line.
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 (Work indicator)
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Visible if time is being recorded for the operation.
If you hover with the mouse cursor over the indicator, the Completed work window appears with information on the start of the operation and the user assigned to it.
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 (Materials for operation)
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If you hover with the mouse cursor over the icon, the Materials for Operation window appears with the details of the materials on the service WO linked to the operation. The same information is displayed on the material card tab on the Materials tab.
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Operation
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The ID and the name of the operation item from the Items register.
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Employee
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Image of one or more employees if they were added to the work operation by responsible for Service.
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 (add employee)
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Button to add additional employees to the work operation.
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# (line no.)
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The number of the line where the item is located on the service WO BOM.
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Service date
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The planned time of completion of the operation in hours (e.g. 13:43 – 19:21).
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Progress bar
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Graphical display of the progress in the work completed or received quantities for this operation.
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Status (progress in %)
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The progress of the operation. There are two-line statuses:
- Open – The status indicates that the quantity of completed work does not yet correspond to the planned quantity or that completed work for this line has not yet been reported.
- Finished – The status indicates that the total planned quantity of work has been completed or that completed work for this line has been reported.
The progress of completed work or received quantities is shown as a percentage in brackets.
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Reported/planned time
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The reported and planned time of operation completion. Displayed in the following format: 2.5/6 MHR, which means that 2.5 man-hours of 6 man-hours have been completed.
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4. Work done
Appears if you hover with the mouse cursor over the work indicator.
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Operation started
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The date and time at which time recording for the operation has started.
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Employee
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The employee who is performing the work for the operation.
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5. Buttons
The left bottom part of the form shows the two buttons. The Back and the Add button.
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 (Back)
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Returns to the Service WO list.
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 (Add)
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Opens new form to add a new operation to the service WO.
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