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Events


An Event/Incident/Ticket is a request directed to another person for resolution. It is typically assigned to the person responsible for handling such requests, such as the IT service team, developers, or PANTHEON support.

If we select Events from the Left menu in the Central part of the Help Desk form, the Help Desk program displays events a list of Events.

By default, the system displays Events | My Opened, which includes incidents that you have opened or are involved in. However, you can choose a different view if needed.

Table of contents

  1. Toolbar
  2. Events menu
  3. Events Table
  4. Events notification bar

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Hint

This is a HINT and should be marked with this icon. If necessary, copy this whole table and add a new hint.

 

Warning

This is a WARNING and should be marked with this icon. If necessary, copy this whole table and add a new warning.

 

 

Error

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Entry 1 Description of entry
Entry 2 Description of entry
Entry 3 Description of entry
Entry 4 Description of entry
Entry 5 Description of entry
Entry 6 Description of entry

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5. Subtitle

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Related topics:

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