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End of remote support

 

When the problem is resolved by the supporter, remote support is terminated.

WARNING
  • After the session is over, no viruses or active programs will remain on your computer that could compromise its security.
  • Only the Remote Support applet (ISLBoot.exe, approx. 100Kb) can remain on the disk so that it does not need to be downloaded again at the next session.
  • The programme is not active and does not respond to any requests from the internet.

 

Table of contents

  1. Closure of the session
  2. Evaluation of remote support

1. Closure of the meeting

To end the support session, click on the End button or .

Then confirm that you really want to finish working with the programme.

2. Assessment of remote support

After the meeting, you have the opportunity to assess the level of support.

RELATED TOPICS:

Basic concepts and guidance

PANTHEON windows and forms

Help
  

     


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