Overview of Servicing WO on the Map

The Map provides an overview of Servicing WOs on a map, allowing you to manage employee assignments and view detailed information.

Hint For more information on the Field Service Granule, see the chapter PANTHEON Granules in the technical guide.

Case summary Gary Service, a servis employee at Tecta Ltd., wants to manage servicing work orders on a map. This includes viewing servicing WOs, assigning employees, and configuring map settings. When he is logged in, he uses the Map feature to achive these tasks. This is done as follows: Opening the Map Viewing and managing servicing WOs on the Map Adding employees to servicing WOs Configuring Map settings

1. Opening the Map

After logging into the PANTHEON Field Service Granule, he opens the Map form by clicking the Map button located in the bottom right corner of the Servicing WO List form.

2. Viewing and Managing Servicing WOs on the Map

The Map form displays all servicing WOs on the map. Locations without number indicate servicing work orders without assigned employees. By clicking location, he can view details of the servicing WO. 

Hint For more information about locations on the Map, please see the Map guide.

3. Adding employees to Servicing WOs

Within the detailed view of a servicing WO, he can assign employees. 

By clicking  Add employee form will open.

Hint To learn how to assign employees to servicing WOs, please see chapter Adding employee.

4. Configuring Map settings

Map form by default shows map interface. Gary wants to see if there are any hills that employees will drive on. By clicking Map button new check box Relief will appear. When checked, displays relief on the map.

For more detailed information on the how location looks like he clicks on the Satellite button which show satellite view of the map.