• GREEN - Subjects that have been successfully contacted in the last X days. The count starts on today's date (see Debt Collection Criteria). Such a subject need not be contacted again.
• RED - Subjects that have not been contacted in more than X days. The count starts on today's date (see Debt Collection Criteria) or could not have been rached during this time. Such a subject may have to be called urgently.
• BLACK - Subjects that do not correspond to any of the above mentioned conditions.

In the Debt collection criteria panel you can specify when any of the groups of debtors mentioned above should or should not be used in sorting data!
The Subjects register may be directly opened by double-clicking the subject's name!

the description of this contact can be found in the Outstanding items subpanel. In the Outstanding items panel you can enter new records in the history table. In the Promised payments panel you can enter detailed information on the arranged or promised deadline for payment of amounts claimed.

The records in the history are coded according to the colour:

• If the debtor has been contacted successfully (the record type Entry type - contacted from the Show history in debt collection box in Administration Panel | Financials | General ), the record is black.
• If the debtor has not been successfully contacted because he or she was unreachable (the record type Entry type - unreachable from the Show history in debt collection box in Administration Panel | Financials | General), the record is red.
• The records type Entry type create doc. are blue

The program tracks the duration of all the attempts at debt collection with the tool DataLab Chronos.

To enter in the History panel you click the Start button, and finish it by clicking the Quit button (or the Unreachable button, if you were unable to contact the subject). For a detailed description see the Outstanding Items topic.