For monitoring supplier claims, meaning items that were sent to supplier as a claim, you can use the Claim made to supplier document, afterwards you receive these items to your warehouse through a receiving document or a credit note. After receiving back the item you can close the Claim made to supplier document, because of balanced movements.

Supplier Claims Processing Scheme:

In the Supplier Claims Processing chapter are following topics:

• Returned claim from supplier;
• Replacement for another item;
• Link to credit note;
• Claim made to supplier.

General description of functions:

• Service;
• Claim made to supplier;
• Returned claim from supplier.