Service order document types are in fact not separate document types but
receiving document types that have the Receiving
type set to Service - Customer.
| ID |
The 3-character ID of the document
type for received customer claims. |
| Short Name |
The optional short name of the document type. |
| Name |
The name of the document type as it
appears in menus. |
| Record Only |
If checked, the document type will be visible in the
menu and you will be able to create new documents in this document type,
but it will not be available for automatic posting, will not be included
in the warehouse card and some reports. |
| Change Clerk |
(visible only if
Change Clerk on Documents
is set to Set at Document Type
in Administration Panel | Settings | Program Parameters | Company |
General)
If checked, the Clerk can be changed on documents of this document type. |
| Note |
The note for this document type, for example
a description on its intended use. |
| Default
Note |
The note that should appear
in all newly created documents of this document type. |
| Services/returned Goods |
Select an issue document type
with the Issue type
Service - Customer, that
will be used to return claims to customers. One such document type is
predefined (see Returned Customer Claim).
|
| Billable Services/Goods |
Select an issue document type that
will be used to issue billable goods and services. You can use a predefined
document type, for example Sale. |