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         Sending SMS and e-mails
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Sending SMS and e-mails

 

On Reception in Wizard, we choose the option Send SMS or Email. A window for sending SMS and E-mail opens. 

With this functionality, we can send an SMS or Email to our customers when we have important information or campaigns for our services.

Table of contents

  1. Criteria
  2. Tab SMS
  3. Tab Email
  4. History

 

1. Criteria

For sending SMS and e-mails, we can enter a criterion that will offer us owners who match the selected criteria.

Item The SMS or Email can be limited according to one or more Items.
Name Enter the name or the item, for witch we wish to create the SMS or Email. 
Prim.Categ. SMS or Email can be limited to certain primary classifications. The classification of an item is data, included in the Item register.
Sec.Categ. SMS or Email can be limited to certain secondary classifications. The classification of an item is data, included in the Item register.
Owner SMS or Email can be limited to an individual owner. Which can be searched by last and first name.
Post Code SMS or Email can be limeted to the Post Code.
Municipality SMS or Email can be limeted to the Municipality.
Holding SMS or Email can be limited to the Holding.
County SMS or Email can be limited to the Country.
Animal ID SMS or Email can be limited according to the Animal ID.
Name SMS or Email can be limited according to the animal name.
Animal Type SMS or Email can be limited according to the animal type.
Animal Categ. SMS or Email can be limited according to the animal category.
Breed SMS or Email can be limited according to the animal breed.
Status

SMS or Email can be limited according to the animal status. We can choose between:

1 - Alive

2 - Dead

3 - Inactive

Departments SMS or Email can be limited according to one or more departments.
Veterinarian SMS or Email can be limited according to the Veterinarian.
Clerk SMS or Email can be limited according to the Clerk.
Treatment date from - to SMS or Email can be limited according to date limit From - To
Payer SMS or Email can be limited according to the Payer.
Vacctination type SMS or Email can be limited according to the vaccination type.
Vaccination date from - to SMS or Email can be limited according to vaccination date limit From- To.
Date of Birth from - to  SMS or Email can be limited according to date of Birth  limit From - To
When we click on this button we get owners with selected criteria.

 

2. Tab SMS

By entering criteria and clicking on the Search button, you can see the list of all owners with an entered mobile phone number in the Animal owners register and with the consent that the veterinarian can send them SMS messages. 

 

Filterted owner list  
Subject The name of the subject  that made it to the list, based on the selected criteria.
Phone The phone number of subject that made it to the list, based on the selected criteria.
Buttons 

 we move  Filtred owners to Selected owners.

  we move all owners from filtered list to selected owners.

 we move all owners from Selected  list back  to Filtred owners.

 we move back Selected  owners to Filtred  owners. 

Selected owners  
Subject Name of the subject that we choose from the Filtered owner list.
Phone The phone number of the subject that was chosen from the filtered owner list.
SMS text We can enter text manually or we choose from a list of templates. 
Click on this button we use the selected template.
The selected template will be added to all selected owners.
With a click on this button, we send the SMS. Sending SMS messages will only work correctly after you set up the correct workflow in the Administration Panel.
When MS is sent we click the button referš and if the SMS was sent then the list of selected owners will be transferred to the tab History.

 

WARNING

Owners in Filtered list be added only if data contain phone number in the Owner and Animal register, and consent do be informed. The latter is indicated by a tick next to data.

 

3. Tab Email

By entering criteria and clicking on the Search button, you can see the list of all owners with an entered emial address in the Animal owners register and with the consent that the veterinarian can send email. 

 

Filterted owner list  
Subject The name of the subject  that made it to the list, based on the selected criteria.
Email The email address of subject that made it to the list, based on the selected criteria.
Buttons 

 we move  Filtred owners to Selected owners.

  we move all owners from filtered list to selected owners.

 we move all owners from Selected  list back  to Filtred owners.

 we move back Selected  owners to Filtred  owners. 

Selected owners  
Subject Name of the subject that we choose from the Filtered owner list.
Email The email address of the subject that was chosen from the filtered owner list.
Template type For sending emails we need to use template type "Animal Owner". In the dropdown, we will see only templates wtih this type.
Text Field text is filled automaticalpy if we choose a template or we can alos enter text manully
Variabiles If we enter text manually we can also use variables.
We can also send emails to people added  in cc or bcc.
With a click on this button, we send an email. 

 

 

WARNING

Owners in Filtered list be added only if data contain emial address  in the Owner and Animal register, and consent do be informed. The latter is indicated by a tick next to data.

 

4. History

In tab history, we have the list of all sending SMS and emails.

Subject The name of the subject  that SMS or email was sent.
Phone or Email Information about the phone and the email where the message was sent. 
Time sent Information when the email or SMS was sent.

 

 
 

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