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Export eSLOG Order Confirmation

When a supplier receives an order from a customer, the supplier processes the order.

The order is processed as follows: the supplier reviews the customer's received e-order, then decides whether to:

  • Accept it – confirms the order in its entirety,
  • Reject it – rejects the order,
  • Change it – changes the contents of the order (changes the prices, quantities etc.) and forwards the final information about the ability of realization for the ordered goods/services.

 

CASE SUMMARY

The person responsible in the Tecta company received an e-order for tents from a customer. After reviewing the e-order, the person responsible established the order will be partially realized and sent the changes in the e-order back to the customer. This is done as follows:

  1. Accepting an e-order
  2. Sending an e-order confirmation to customer

1 Accepting an e-order

  • In the menu, the person responsible selects Orders | Sales Orders and opens a document the company received from the customer as an eInvoice.
  • After reviewing the order, the person responsible established that the order could not be realized in its entirety, so the person responsible changes the quantity of tents ordered in the Quantity field.

  • Next, the person responsible selects which type of order confirmation to send to the customer.
  • The person responsible selects the Links | eDocument Documents tab and selects the status 4 - Accepted with correction in the Function field, as the quantity had been changed.

HINT

For descriptions of all statuses in the Function field, see the chapter about the eDocument tab on receiving document.

  • Next, the person responsible sends an order confirmation to the customer.
  • To do this, the person responsible selects the (Import/Export Data) button, then the Export eDocument Order Confirmations feature in the toolbar.

  • Clicking the Create button exports the order confirmation as a new e-document to eDocumentation.
  • After confirming, the order gains a status and the order is placed into Archive DVHO and Classification 412 – Procurement contracts, according to settings.
  • The eSLOG_231_2301_000000011 is created. From the name, it is clear it is the 231-Order confirmation for the document 23-0100-000011.

2 Sending an e-order confirmation to customer

To send the e-order confirmation to the customer, the person responsible selects the Documents form and clicks the (Import/Export Data) button and eWorkflow Send eDocument to bizBox in the toolbar.

Using this feature, the person responsible forwards the e-order confirmation to the customer through an electronic mailbox.

HINT

In the Files tab, the code 231 signifies the file is an e-order confirmation.

 

 


 

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