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Errors

When sending messages with the feature located in the menu Settings | Documentation | Send SMS or E-Mail, errors can occur, and the message is not sent successfully.

The errors while sending are recorded on the Documents tab.

The document is saved to eDocumentation with the status Unsuccessful.

On the Metadata tab, the cause of the error is listed.

In this case, the error was made in settings of the outgoing mail:

»535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials wz13-20020a170906fe4d00b00959c6b9dac8sm2897517ejb.197 - gsmtp Server: smtp.gmail.com / Port: 587 / UserName: From: / To: info@addikosi.si No connection could be made because the target machine actively refused it. Server: / P«

HINT

For information about correct function of the notification system, see the chapters E-Mail and SMS Settings.

 

 


 

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