Email settings

The settings for the server, port, timeout, username, password, TLS/SSL, and SASL are separate for each type of mail server.

You find them in module Settings | Company | Company outgoing server.

In the Server type, we first select which server we will configure the settings for.

Available options are SMTP and IMAP:

1. SMTP

• Email sender: Sender's email address.

• First and last name: Sender's first and last name.

• Server Name: The name or address of the SMTP server. Enter the name of the server where outgoing emails are sent. If you have your own email server, enter its name. If you are using the email server of your internet provider, enter their server address.

• SMTP Port: The default value is already set.

• Timeout: This value must be numeric!

• Username: The username when using a commercial email account.

• Password: The password when using a commercial email account.

• Use TLS/SSL: The default value is set to "automatic." You can choose between "none," "SSL/TLS," and "automatic."
  Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over the network, such as for web browsing, email, and instant messaging. The differences between the protocols are small, but they are essentially the same.

• Use SASL: Simple Authentication and Security Layer. A security framework for authentication and data security in internet protocols.

• Force TLS 1.2: Forces only TLS 1.2 for secure sockets. Pantheon supports TLS 1.2 for email communication. Pantheon also supports older SSL protocols, TLS 1.0, and TLS 1.1, which are needed for clients still on older mail servers that don’t support the newer TLS 1.2. Most servers will select the most commonly supported protocol.

• EHLO - HELO is an Extended Simple Mail Transfer Protocol (ESMTP) command sent by an email server to identify itself when it connects to another email server and starts sending an email. It is followed by the domain name of the sender's email server. The EHLO command tells the receiving server that it supports ESMTP-compatible extensions.

Some servers disable support for older protocols for clients. In this case, you must enforce only the newer TLS 1.2 protocol to support email communication through these servers. If you choose this option, Pantheon will only support TLS 1.2 for secure communication. Selecting this option makes the connection more secure and the connection process faster.

• Cancel: The cancel button clears the entered data.

• Test server: Tests the functionality of the SMTP server settings.

• Save: Saves the entered data.

2. IMAP

• Email sender: Sender's email address.

• First and last name: Sender's first and last name.

• Server Name: The name or address of the IMAP server. Enter the name of the server from which incoming emails are received. If you have your own email server, enter its name. If you are using the email server of your internet provider, enter their server address.

• IMAP Port: The electronic address of the sender used when sending email reports.

• Timeout: This value must be numeric!

• Username: The username when using a commercial email account.

• Password: The password when using a commercial email account.

• Use TLS/SSL: The default value is "yes."

  Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over a network, such as for web browsing, email, and instant messaging. There are small differences between the protocols, but they are essentially the same.

• Use SASL: Simple Authentication and Security Layer. A security framework for authentication and data security in internet protocols.

In case the IMAP sending fails due to any error, an attempt will be made to send the email using SMTP (backward compatibility). For this, the necessary SMTP server settings must be configured. Previously, there was a compatibility issue where the default SMTP port 25 was used during an IMAP error, but now with separate SMTP settings, this is no longer an option. The configuration can now be set to send emails via SMTP in advance (one of the checkbox settings in the IMAP section), instead of triggering an IMAP error first and then attempting SMTP.

• Cancel: The cancel button clears the entered data.

• Test server: Tests the functionality of the IMAP server settings.

• Save: Saves the entered data.