Add Document Note

On a selected document, a note can be entered. If entered, it will be printed out on the invoice if the band for document note is set on the report. This chapter presents an example of how to add a note to the receipt/document.

Case summary A customer created a receipt. A note can be added to the invoice items (example: material consumption, content of the service or content of the sold article). The person responsible, Roger, will add a note to receipt following the process described below.

The person responsible opens the last created receipt on 3200 – POS Retail.
At the top of panel, the person responsible clicks the Operations button or uses the keyboard shortcut Ctrl+R and selects the option Document note as shown on the photo below.


After that, the person responsible enters the note and confirms it by clicking the Select button. When the note is saved, it is visible on the document.

The note can be checked by clicking the  button and can be edited before printing the receipt.


The note is now visible on the receipt.

Warning When a document is already issued, the note cannot be changed any more.