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    Postopek reševanja in zapiranja incidentov
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    Adding an Answer
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Toolbar (incident)

Toolbar (incident)

Toolbar (incident)

The incident toolbar contains the following functions:
52764.png Go back to the page you were viewing previously.
52765.png Create a new incident).

Right-click and select this function to do the same.
52766.png

Field Chooser

 Open the Field Chooser dialog where you can customize the list of incidents).
032880.jpg

New Answer

 Add a new answer to an incident.

Right-click and select this function to do the same.
52767.png

Add with Reference

 Create a new incident, which will have a reference to the incident that you used this function in. Having selected this function links the event where you are located.

Right-click and select this function to do the same.
032881.jpg Go to the specified incident by typing in its number and pressing the 008392.gif.

For advanced searching see filtering and sorting incidents.
 

032882.jpgPrint

Print the incident and its answers.
 

032883.jpgSave

 Save any changes made to the incident (see submitting an incident).
 

52769.pngAdd to Favorites

 Save the current view (any applied filters and custom columns) for future use. Saved views can be loaded from the Favorites panel.

It is availabe having previously filtered data by at least one criteria (see filtering and sorting incidents)!

Plus, it is available only to user assigned administrator authorizations!
052770.gif The available toolbar buttons change according to the current context. For example, the New Answer button is available when viewing an incident's details, but not on the incident list.
 

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