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     Service Claim Processing
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       Value Bar of Received Customer Claim
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 [Collapse]Ръководство за PANTHEON Гранули
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   Започване
   Using PANTHEON Granules at Tecta, a fictional company
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  [Expand]Полеви сервизен гранул
   PANTHEON Granules - FAQ
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Label

Header of Received Customer Claim

Header of Received Customer Claim

Header of Received Customer Claim

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Customer  (first person) From the subject register select a person, linked with receiving of repair claim. The first person is usually the original buyer of goods, which is enabled by the automatic search for the issued invoice, with which the customer bought the se goods. With the authorized repair service shops this is the customer, who brought the goods into the repairs. Names on panels are set in the document types register .
Second person Second person is usually same as the first person. Select it from the subjects register. Set names on panels in the document types register.
Date Date of receiving of repair claim.
Number Unique internal number of the document, consisting of a two-digits code of the year, three digits code of the document and six-digits consecutive number.
Confirmed Check the field, when the document is confirmed by the person in charge. Use it as a criteria in various reports.
Department Select, for which department of the company, the receiving of the customer should be documented. Also for this data you can select the default value in the document types register.

The program uses this data as a default value for the data in the department in the position of the document.

 
Delivery select the type of delivery from the delivery types register.
(Linked Documents) Up to two fields for linked documents and their respective dates. The fields can be renamed or disabled in Document Types.
Clerk The person that is responsible for the document.
Created By The person that created the document.

 

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