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Incorrectly Closed Document

Incorrectly Closed Document

Incorrectly Closed Document

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  1. Issued invoice with ID of linked document 07300000024, due date (currency) April 13th, 2007, €1,000 debit
  2. Received payment with ID of linked document 001, due date (currency) April 16th 2007, €1,000 credit

Creating an outstanding items report using such data, the report and payment analysis can differ:

1. Payment Analysis by Documents

a) Outstanding items type "Customer"

Returns information that the linked document 07300000024 has not been paid. The customer has an outstanding amount of €1,000 pending since payments without documents were not included in the report.

Customer will be automatically selected for type of outstanding items for class 1 accounts. On the other hand, Supplier will be selected for class 2 accounts.

 

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b) Outstanding items type "Include Overpayments"

Because you checked Include Overpayments, the report will include all payments which do not close open linked documents. That is why customer's outstanding amount is €0,00. Since the two items are not mutually closed, they both appear in the outstanding items report.

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2. Custom Outstanding Items Report (by Posts)

returns information that the linked document 07300000024 has not been paid. Because all payments which do not close open linked documents are included in the report, the customer's outstanding amount is €0,00. Since the two items are not mutually closed, they both appear in the outstanding items report.

 

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Manually closing outstanding items closes the invoice and its payment mutually. Hence both overviews give equivalent results regardless of the selected criteria.

 

Related topics:

For a general description of functions see:

 



 

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