PANTHEON™ Help

 Toc
 PANTHEON Help - Welcome
[Collapse]PANTHEON
 [Collapse]Guides for PANTHEON
  [Collapse]Guide for PANTHEON
   [Expand]Settings
   [Expand]Orders
   [Expand]Goods
   [Expand]Manufacturing
   [Expand]POS
   [Collapse]Service
     Service Claim Processing
    [Collapse]Receiving to Service
     [Expand]Received Customer Claim
     [Collapse]Returned Claim from Supplier
       Taskbar of Returned Claim from Supplier
       Header of Returned Claim from Supplier
      [Expand]Lines of Returned Claim from Supplier
      [Collapse]Line Functions of Returned Claim from Supplier
        Find Linked Document
       [Expand]Fill In Lines (Returned Claim from Supplier)
       Value Bar of Returned Claim from Supplier
    [Expand]Issue from Service
    [Expand]Service Order
    [Expand]Claim Report
     Billing Adjustment
     Valuation in the Service Module
     Defects
   [Expand]Financials
   [Expand]Personnel
   [Expand]Analytics
   [Expand]Desktop
   [Expand]Help
   [Expand]Messages and Warnings
   [Expand]Additional programs
   [Expand]Old products
  [Expand]Guide for PANTHEON Retail
  [Expand]Guide for PANTHEON Vet
  [Expand]Guide for PANTHEON Farming
 [Collapse]User Manuals for PANTHEON
  [Expand]User Manual for PANTHEON
  [Expand]User Manual for PANTHEON Retail
  [Expand]User manual for PANTHEON Vet
  [Expand]User Manual for PANTHEON Farming
[Collapse]PANTHEON Web
 [Collapse]Guides for PANTHEON Web
  [Expand]Guide for PANTHEON Web Light
  [Expand]Guide for PANTHEON Web Terminal
  [Expand]Guide for PANTHEON Web Legal
  [Expand]Old products Archive
 [Collapse]User Manuals for PANTHEON Web
  [Expand]Getting started PANTHEON Web
  [Expand]User Manual for PANTHEON Web Light
  [Expand]User Manual for PANTHEON Web Terminal
  [Expand]User Manual for PANTHEON Web Legal
  [Expand]Old products Archive
[Collapse]PANTHEON Granules
 [Collapse]Guides for PANTHEON Granules
  [Expand]Personnel Granule
  [Expand]Travel Orders Granule
  [Expand]Documents and Tasks Granule
  [Expand]Dashboard Granule
  [Expand]B2B Orders Granule
  [Expand]Field Service Granule
  [Expand]Fixed Assets Inventory Granule
  [Expand]Warehouse Inventory Granule
 [Collapse]User Manuals for PANTHEON Granules
  [Expand]Getting started
  [Expand]Personnel Granule
  [Expand]Travel Orders Granule
  [Expand]Documents and Tasks Granule
  [Expand]B2B Orders Granule
  [Expand]Dashboard Granule
  [Expand]Field Service Granule
  [Expand]Fixed Assets Inventory Granule
  [Expand]Warehouse Inventory Granule
  [Expand]Archive
[Expand]User Site

Load Time: 1187.5115 ms
"
   1091 | 1401 | 336441 | Updated
Label

Fill In Lines (Returned Claim from Supplier)

Fill In Lines (Returned Claim from Supplier)

Fill In Lines (Returned Claim from Supplier)

056117.gif056118.gif056119.gif056120.gif

The Fill In Lines function allows you to find items that were sent for repairs and have been returned and now need to be properly recorded.

In the Unsolved Claims panel, select the items that have been returned. Click the Transfer button to move them to the Returned Items panel. Enter the quantity and, if required, serial numbers. The Document field will be filled in automatically. When you return to the Lines tab, all the items in the Returned Items panel are now there.

 

Unsolved Claims (data from issued claim to supplier)

Claim The number of the claim issued to the supplier.
Line The line in the issued claim that contains the item.
Claim Date The date when the claim was issued.
Item The ID of the item that has been sent to the supplier.
Name The name of the item that has been sent to the supplier.
Quantity The quantity of the item that has been sent to the supplier.
Defect Description The defect description as entered in the issued claim.
Transfer Move the selected line from the Unsolved Claims panel to the Returned Items panel.
Close Open the Close Open Claim function, which allows you to close a claim with another document (a credit note, for example).

Claims closed like this are of course regarded as closed in supplier claim reports.
Serial Numbers Open the serial number overview for the currently selected line.
S/N Overview Open the Serial Number Reports window.

Returned Items

Line The line number.
Item The ID of the returned item.
Name The name of the returned item.
Quantity The returned quantity of the item.
U/M The unit of measurement for the item.
Serial Number The serial number of the returned item.
Document The number of the document with which the item was issued to the supplier.
Document Line The line number of the document with which the item was issued to the supplier.
Descr. of Repairs The description of the performed repairs.
056124.gif You can delete a line from the list of returned items by pressing Ctrl+Del. After reopening the window, that line will again appear in the Unsolved Claims panel.
Serial Numbers Open the Serial Number Input window. It opens automatically after entering the quantity for items that are tracked with serial numbers.
S/N Overview Open the Serial Number Reports window.
 

Rate this topic
Was this topic usefull?
Comments
Comment will also bo visible in forum!