Return of medication

PANTHEON VET users can also for already issued invoices cases easily create documents for medication returns.

This functionality is used in cases where the animal owner returns the issued item (e.g., medication) for which an internal receipt document is then created to return it to the warehouse. This adjusts the stock status in the warehouse.

WARNING Partial cancellation of POS invoices is not possible if we have a VET license or if it concerns an invoice for a case document.

In this chapter, we will show you a practical example of medication return.

CASE DESCRIPTION The owner of the livestock needed antibiotics for the treated animals, which were issued and invoiced to him. Due to the death of the animals, the unused antibiotic was returned to the veterinary clinic. The responsible person at the veterinary clinic wants to create a medication return to reconcile the stock. This is done in the following steps: Selecting the appropriate case document Creating an internal receipt

1. Selecting the appropriate case document

The responsible person at the veterinary clinic selects the case with which the item was issued and invoiced to the animal owner.

In the menu, they select Veterinary | Case |​ CLI1 – Surgery.

TIP More information about case documents can be found here.

2. Creating an internal receipt

From the case document, it can be seen that 5 units of medication were issued to the livestock owner and that the medication was issued from Clinic warehouse.

TIP More information about warehouses can be read here.

The animal owner wants to return 2 units of medication.

For this purpose, the responsible person at the veterinary clinic creates an internal receipt for the returned medication.

On the item, they right-click and select Create internal receipt.

A new internal receipt document is created 1700 – Internal receipt with the animal owner's data, the selected item, and a link to the case/delivery note.

TIP By default, the warehouse from which the item was issued is selected. In our case, the Clinic warehouse.

In the field Quantity they enter the quantity of the returned medication.

A window opens Number entry for entering the serial numbers of the returned medication:

• In the field Serial number they enter the serial number of the returned medication.
• In the field Quantity they enter the quantity of the returned medication.
• They complete the entry with the ENTER key.

They confirm the selection by clicking the Confirm button in the Information

window.  They save the internal receipt document by clicking the (Save)

button in the toolbar. With this, the medication return is completed, and the stock in the Clinic warehouse

is reconciled. The veterinarian, based on the internal receipt, creates a financial credit note