The Service module is designed for companies which offer repair services
or give warranty for sold products. Specific for the Service module are balanced
receipts and issues. The amount of received items must be equal to the issued
amount and vice versa. Therefore, the Service module has pre-defined a
warehouse for claims. Billable issues of goods
and services are recorded with ordinary invoices, which are linked with service
orders (see Service orders and
Billable issue).
Functions of the module Service are:
- Receiving - for receiving items,
either to service from customers or returned from service from
suppliers;
- Issue - for returning items to
customers or sending items to suppliers;
- Service order - for issues from and
receipts to the service warehouse (like with service issues and
receipts) with the option to include billable issues from any warehouse;
- Reports - for reports of the Service
module.