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SMS Notification Service about Vaccination Expiration (use case)

eProcess SMS notification service about vaccination expiration enables notifying the owners of vaccination renewals or setting up a vaccination repeat appointment for their animal.

HINT

You can get more information about the business process and the settings in the eProcess SMS notification service of the vaccination expiration chapter.

 

The following is a use case of the preliminary business process for the notification of the owners about vaccination expiration.

CASE SUMMARY

The receptionist opens the list of SMS notifications that must be sent out with the help of the business process on the Reception module. They follow these steps:

  1. Display of SMS list
  2. Starting up the business process
  3. Display of SMS notification receipt
  4. Display of sent SMS notifications

 

WARNING

The person responsible must have the SMS notification service activated, and the settings, which affect the success of the business operation, configured. The settings for the operation of the business process are a one-time process. If you have already completed it, you can skip this step.

1. Display of SMS list

The receptionist selects the Veterinarian | Reception menu. A display of all created appointments and tasks for the current week will appear.

More about the process of entering or creating a new vaccination appointment can be read in the Vaccination entry chapter.

HINT

You can also create a task, which will remind you to send SMS notifications. More about the process of creating the task can be read in the Creating tasks chapter.

 

On the Reception form they click the Show SMS list button.

A new window with data about the SMS notifications that still have to be sent out will open.

The person responsible continues to the start up of the business process.

2. Starting up the business process

The process of SMS notification of the owners about the approaching expiration of animal vaccinations will start up.

In the toolbar they click the (Wizards) button and select the SMS notification service about the vaccination expiration eProcess.

A notification of the SMS notification being successfully sent will appear.

They confirm the informative window by clicking the Confirm button.

With that, the business process is completed.

3. Display of SMS notification receipt of the owners

The owners receive an SMS notification about the appointment to their telephone number:

HINT

If the telephone number is incorrect, the SMS message will not be sent

4. Display of sent SMS notifications

The person responsible can review or check the sent notifications on the History of the tab Sending SMS messages.

 

RELATED TOPICS:

SMS notification service about the vaccination expiration

SMS and email notification service

Document eExchange in PANTHEON

eExchange

 

 

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