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  1001082 | 201113 | 343027 | Updated
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Send Payments Reminders by Email

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This feature is used for sending reminders by e-mail.  

Unlike the Reminders feature, this feature is used for ad-hoc sending of Outstanding Items to partners by e-mail. The recipients are selected according to the criteria defined on the report settings.

The Send by Email button is available if one of below reports in Outstanding Items is selected.

By clicking the button, the window Send payment reminder by Email opens.

Table of content:

  1. Subject List
  2. Toolbar
  3. Reminder
  4. Select E-mail adresses
  5. Other settings and buttons
  6. Template

1. Subject List

The list includes potential recipients of the reminder who meet the criteria you have set on the report and their contact details.

Selected

All are selected by default. The e-mail will only be sent to those who are marked Selected and have an e-mail address. 

Subject

Name of the recipient. The data source is the ID field from the Subjects register.    

Outstanding Amount

Total amount of outstanding items by subject.

E-Mail

Subject e-mail address to which the reminder will be sent. The data source is the Subjects register, depending on the contact settings.

E-mail can also be manually added or modified, and must be separated by a semicolon.

Mobile phone

Subject mobile phone number to which the reminder will be sent. The data source is the Subjects register, depending on the contact settings.

Name 2

Detailed name of the recipient. The data source is the Name2 field from the Subjects register.   

Column Name 2 is not visible by default. If you want to display this column, you need to use the right mouse click and select Edit | Select Columns.

 

WARNING

General subject contact information is set on the General panel in the Subjects register.

IMAGE

Individual contact person’s information for the subject is set in the contact list by clicking on the desired contact.

IMAGE

2. Toolbar

The toolbar allows you to edit and send a reminder.

Entry 1

Sends a reminder e-mail.

Entry 2

Buttons used to edit the message.

Tools for font editing.

Tools for text formatting.

 

3. Reminder

Section with information about the recipient and the content of the reminder.

If the checkbox Include specification by documents in Email body is not checked, the table with options below is shown. Use of variables is not possible in this form. Desired text can be entered with attachments for all documents.

From

Sender e-mail address. The default address is set in the Settings | ProgramAdministration Panel  |  Settings | Internet.

First and Last Name

Sender first and last name. The default name is set in the Settings | Program | Administration Panel  |  Settings | Internet.

Subject

Field to enter reminder title or to select it from the template drop-down menu.

Specification Text

Field to enter reminder text or to select it from template drop-down menu.

If the checkbox Include specification by documents in Email body is checked, the window below is shown. Use of variables is possible. Information about partners and their Outstanding Items on this form is collected on the basis of the criteria you have entered in the Outstanding Items list.

Subject

Text that will be displayed in the subject of the e-mail.

Header Text

Introductory text message.

Specification text

Message specification text. Submitting is summarized in documents, so this record is repeated according to the number of documents.

Footer Text

The closing text of the e-mail.

 

4. Select E-mail adresses

Settings for data source and priority for subjects e-mail and mobile numbers.

Use

The list of e-mails and the mobile numbers sources that are selected to send reminders to subjects. The data source is the Subjects register.

Available

The list of e-mails and the mobile numbers sources that are available, but not selected to send reminders to subjects. Users can choose between: Contact for Outstanding items, Email, Email for Data Exchange, Other Emails, Phone number for SMS notification, Email for Sending Reminders. Data source is Subjects register. 

Click the button to transfer selected address/number from the Use list to the Available list.

Click the button to transfer all addresses/numbers from the Use list to the Available list.

Click the button to transfer selected address/number from the Available list to the Use list.

Click the button to transfer all addresses/numbers from the Available list to the Use list.

Exclude duplicate

If checked, filters out duplicate e-mail addresses or phone numbers to ensure that the same addresses/numbers are not repeated.

Only First Found

If checked, the program suggests only the first address/number found for sending the reminder.

5. Other settings and buttons

CC

E-mail address of the copy recipient or multiple copy recipients, separated by a semicolon.

BCC

E-mail address of the recipient of the hidden copy or multiple recipients of the hidden copy, separated by a semicolon.

Attach Report to Email

If checked, the PDF document will be attached to e-mail message.

Attach Sync file to E-Mail

If checked, the file with outstanding items will be attached to e-mail message.

Sign/Print/Archive

Sends the message to the Subjects and saves the file in Documents.

Cancel

Closes the window Send Payment Reminders by Email.

Send SMS

Send the reminders by SMS to the selected Subjects.

 

6. Template

Templates used for recurring reminders.

Template

Select a saved template from the drop-down list. Double-click on a field to open the E-Mail and SMS Templates form for creating and editing templates.

 

warning

You can use the same variables as in the Reminders module when formatting header, specification, and footer text. See the chapter The use of variables in the Module Reminders.

The sender's e-mail will be visible to the recipient according to the AP / Internet setting.

 

WARNING

Subjects e-mail addresses are populated from the Default e-mail address for sending reminders in the contact list.

 

 

 

 


 

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