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Header

  

The Header of the Service order form contains general information about the customer, customer claim, payment methods and other important information.

The Header is where the process of resolving customer claims starts. It can contain mandatory inputs tha can be determined in the Document Types register.

The section contains these fields.

Customer/Wholesale

Select the customer, linked to the received claim, from the Subjects register.

When selected, basic information about subject are displayed in the fields.

Carrier

Select the carrier, linked to the received claim, from the Subjects register.

When selected, basic information about subject are displayed in the fields.

 

When the Customer is selected, the same subject is automatically entered in this field. It can be later changed if the carrier differs from the customer.

Number Displays the document number. It can not me changed.
Date Displays the creation date of the document. It can be changed.
Status Select the status of the document. Statuses can be edited in the Document Types regster.
Dept. Select the Department from the Subjects register, to link it with the document .
Sell To 

Select the type of sales. The option set in the Customer panel of Subjects register is set as the default.

Currency Select the currency. The currency set in the Customer panel of Subjects register is set as the default.
Days Enter the number of days until the items from the document must be delivered.
Deliver By Enter a date when the items from the document must be delivered. 
Document 1 Enter a number of linked document.
(date)

Enter a date of linked document.

Linked Doc. 2 Enter a number of linked document.
(date) Enter a date of linked document.
Issue Claim Displays the number of issued claim. 
(date) Displays the date of issued claim. 
Doc. Displays the number of the claim recieved from supplier.
(date) Displays the date of the claim recieved from supplier.
Text Select the text to appear on a document from Document Texts register.
Terms Select the delivery terms from the Delivery Terms register.
Delivery Select the method of delivery from the Delivery Methods register.
Place Select the post number of the place of delivery from the Postal Areas register.
Pay. Meth. Select the payment method from the Payment Methods register.
Pr. Level Select the price level. Prices of itmes on the document will be calculated according to the option selected in this field.
Per. Res. Select the person responsible for a document from a Subjects register.
Clerk Displays the user that created a document.

 

 

  

     


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