If you've approved a customer's credit note for unsatisfactory goods, and the customer has also returned the goods, you can create a
credit note using the program. By doing so, you'll receive the goods at
your warehouse by the same price with which you unburdened the warehouse
when the goods were sold.
1. Document Types
Settings
Price Input or Automatic must be selected in the Fill Purchase Price box in
the Document Types settings.
2. Creating a Credit Note/Return
of Goods
Example: On 13.4.2008, you sold Alpha Trade 5 pieces of the item Item
01. Later, the customer realizes that two of the items are unsatisfactory. You
approve the credit note, and the customer returns the unsatisfactory items, that
is, you receive them at your warehouse.
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Credit notes/returns of goods are always created by adding the
documents through which the items were issued. Goods must be re-entered in the
warehouse using the same price with which the goods were issued from the
warehouse
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2.1. Creating a New Document
Open a new document, enter a customer, dates, and all other desired
information and click the Add
button.
2.2. Adding the Document to which the Return of Items Pertains
Enter the number of the document through which you issued the items to
the customer and indicate that it will be reversed. Enter the items or
quantities of items to be returned.
When you click the Add button
the program will create the document lines.
2.3. Documents for the Return of Items
The credit note document with added lines from document 080300000006
3. Warehouse Card
The warehouse card from our example:
General Functions :
Related Topics: