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Servers

The Servers tab shows the settings for different email servers.
The tab can be accessed from the menu Settings | Program | Administration Panel by clicking the panel Settings | Internet and then the tab Servers.
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HINT
The labels in brackets next to the settings fields indicate the level on which setting applies:
- (c) – Company-level setting.
- (u) – User-level setting.
- (m) – Workstation-level setting.
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Name (m)
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Enter the name, i.e. address, of the POP3 server from which the incoming email is received. If you have your own email server, then enter its name, and if you use an email server from your ISP, then enter that name.
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POP3 port (u)
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Enter the POP3 protocol code for accessing your provider's server.
The default value is: 110.
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Timeout (sec) (u)
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Enter a timeout specifying how many seconds PANTHEON should test the connection before it stops testing.
This value must be numeric!
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User name (u)
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Enter the login details for your email address.
Depending on the email provider, enter your user name or email address.
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Password (u)
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Enter the password linked to your email address.
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Use TLS/SSL (u)
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Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over the Internet, for example for web browsing, email and instant messaging. There are slight differences between the two protocols, however, in principle, they are identical.
Select Yes or No from the drop-down list.
The default option is Yes.
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Use SASL (u)
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SASL (Simple Authentication and Security Layer) is a security framework for authentication and data security in Internet protocols.
Select Yes or No from the drop-down list.
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Force TLS 1.2
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Certain servers use TLS encryption, including Gmail.
If TLS encryption is required by the mail server, check this checkbox.
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Test POP3
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Checks whether the POP3 server settings are properly configured.
The program reports in an information window whether the connection has been successfully established or not.
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Name (m)
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Enter the name, i.e. address, of the SMTP server to which the outgoing email is sent. If you have your own email server, then enter its name, and if you use an email server from your ISP, then enter that name.
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SMTP port (u)
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Enter the SMTP protocol code for accessing your provider's server.
The default value is: 25.
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Timeout (sec) (u)
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Enter a timeout specifying how many seconds PANTHEON should test the connection before it stops testing.
This value must be numeric!
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User name (u)
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Enter the login details for your email address.
Depending on the email provider, enter your user name or email address.
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Password (u)
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Enter the password linked to your email address.
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Use TLS/SSL (u)
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From the drop-down list, select one of the following options:
- None – Without a security protocol.
- SSL/TLS – Use the security protocols.
- Auto – Automatically tries to retrieve SSL/TLS settings.
- Implicit SSL/TLS – Entered, but not defined.
Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over the Internet, for example for web browsing, email and instant messaging. There are slight differences between the two protocols, however, in principle, they are identical.
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HINT
Only forces TLS 1.2 for a secure socket. PANTHEON also supports TLS 1.2 for email communication. PANTHEON supports the older SSL protocols, TLS 1.0 and TLS 1.1, which are required for clients residing on older mail servers without support for the newer TLS 1.2. Most servers will select the most commonly supported protocol.
Some servers disable client support for older protocols. In this case, you need to force the newer TLS 1.2 protocol to support email communication on these servers. If you select this option, PANTHEON will only publish support for TLS 1.2 in the secure communication layer. This means that the connection will be the most secure and the connection process will be the fastest.
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Use SASL (u)
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SASL (Simple Authentication and Security Layer) is a security framework for authentication and data security in Internet protocols.
Select Yes or No from the drop-down list.
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Force TLS 1.2
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Certain servers use TLS encryption, including Gmail.
If TLS encryption is required by the mail server, check this checkbox.
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EHLO
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HELO is an Extended Simple Mail Transfer Protocol (ESMTP) command sent by an email server to identify itself when it connects to another email server and starts sending an email. It is followed by the domain name of the sender's email server. The EHLO command tells the receiving server that it supports ESMTP-compatible extensions.
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Use POP3 account (u)
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The username and password are usually the same for POP3 and SMTP servers.
Check the checkbox to specify that you want to use the username and password information from the POP3 incoming server.
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Test SMTP
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Checks whether the SMTP server settings are properly configured.
The program reports in an information window whether the connection has been successfully established or not.
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Name (m)
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Enter the name, i.e. address, of the IMAP server from which the incoming email is received. If you have your own email server, then enter its name, and if you use an email server from your ISP, then enter that name.
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IMAP port (u)
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Enter the SMTP protocol code for accessing your provider's server.
The default value is: 993.
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Timeout (sec) (u)
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Enter a timeout specifying how many seconds PANTHEON should test the connection before it stops testing.
This value must be numeric!
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User name (u)
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Enter the login details for your email address.
Depending on the email provider, enter your user name or email address.
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Password (u)
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Enter the password linked to your email address.
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Use TLS/SSL (u)
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Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over the Internet, for example for web browsing, email and instant messaging. There are slight differences between the two protocols, however, in principle, they are identical.
Select Yes or No from the drop-down list.
The default option is Yes.
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Use SASL (u)
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SASL (Simple Authentication and Security Layer) is a security framework for authentication and data security in Internet protocols.
Select Yes or No from the drop-down list.
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Force TLS 1.2
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Certain servers use TLS encryption, including Gmail.
If TLS encryption is required by the mail server, check this checkbox.
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Outbox (u)
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Enter the folder used for sending emails. The default is: Outbox.
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Inbox (u)
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Enter the folder used for receiving emails. The default is: Inbox.
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Use POP3 account (u)
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Check the checkbox to specify that you want to use the username and password information from the POP3 incoming server.
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UseSMTP account (u)
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Check this checkbox if you want to set the IMAP server to explicitly use the SMTP server for outgoing mail. This is the most common use case in practice (sending via IMAP more often than not has some internal value/option specified, where copying a message to a specific folder behaves like sending that message to the recipient – the "Outbox" designation is used for this purpose in such a case).
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Test IMAP
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Checks whether the IMAP server settings are properly configured.
The program reports in an information window whether the connection has been successfully established or not.
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This is a set of settings that apply to the whole company (c).
Settings to send emails with workflow Email block.
If the Email Sender has a different email address than the username and password used to send, then that user must have permission to send from that email address. This setting is only possible on the email server and not in Pantheon.
Server type
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Select a server from the drop-down list. Two options are available: SMTP or IMAP.
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Email sender (c)
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Enter the sender's email address.
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First and last name (c)
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Enter the sender's first and last name.
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Charset (c)
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Enter the character set for the server.
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Server (c)
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Enter the name of the server.
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Port (c)
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Enter the port code for accessing the server.
The default value is: 25.
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Timeout s (c)
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Enter a timeout specifying how many seconds PANTHEON should test the connection before it stops testing.
This value must be numeric!
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User name (c)
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Enter the login details for your email address.
Depending on the email provider, enter your user name or email address.
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Password (c)
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Enter the password linked to your email address.
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Use TLS/SSL (c)
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From the drop-down list, select one of the following options:
- None – Without a security protocol.
- SSL/TLS – Use the security protocols.
- Auto – Automatically tries to retrieve SSL/TLS settings.
- Implicit SSL/TLS – Entered, but not defined.
Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS) are cryptographic protocols that enable secure communication over the Internet, for example for web browsing, email and instant messaging. There are slight differences between the two protocols, however, in principle, they are identical.
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HINT
Only forces TLS 1.2 for a secure socket. PANTHEON also supports TLS 1.2 for email communication. PANTHEON supports the older SSL protocols, TLS 1.0 and TLS 1.1, which are required for clients residing on older mail servers without support for the newer TLS 1.2. Most servers will select the most commonly supported protocol.
Some servers disable client support for older protocols. In this case, you need to force the newer TLS 1.2 protocol to support email communication on these servers. If you select this option, PANTHEON will only publish support for TLS 1.2 in the secure communication layer. This means that the connection will be the most secure and the connection process will be the fastest.
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Use SASL (c)
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SASL (Simple Authentication and Security Layer) is a security framework for authentication and data security in Internet protocols.
Select Yes or No from the drop-down list.
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Force TLS 1.2 (c)
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Certain servers use TLS encryption, including Gmail.
If TLS encryption is required by the mail server, check this checkbox.
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EHLO
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HELO is an Extended Simple Mail Transfer Protocol (ESMTP) command sent by an email server to identify itself when it connects to another email server and starts sending an email. It is followed by the domain name of the sender's email server. The EHLO command tells the receiving server that it supports ESMTP-compatible extensions.
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Outbox (c)
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Enter the folder used for sending emails. The default is: Outbox.
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Inbox (c)
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Enter the folder used for receiving emails. The default is: Inbox.
In case sending an email via IMAP fails due to any error, an attempt is made to send using SMTP (backwards compatibility). In this case, proper settings must be configured for the SMTP server (backwards compatibility was not ensured here, because an attempted SMTP sending after an IMAP error defaulted to SMTP port 25, which is not an option given the current separate SMTP settings). A configuration using SMTP based on an IMAP send error can now be configured to preset the sending via SMTP (see the corresponding checkbox in the IMAP section) instead of triggering an IMAP error and then trying to use SMTP.
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Test server
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Checks whether the SMTP server settings are properly configured.
The program reports in an information window whether the connection has been successfully established or not.
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