If a supplier has approved a credit note for unsuitable goods on the condition the goods are returned, the goods must be issued from the warehouse.

1. Settings in the Document Types Register

Price Input or Automatic must be selected in the Fill Purchase Price box in the Document Types settings:

2. Creating a Credit Note/Return of Goods

Example: On 07.3.2007, Supplier & Sons sent you 10 pieces of the ITEM item. You later find that all of the items you've received are defective. The supplier has approved a credit note; you will return the defective items, that is, issue from a warehouse.

Credit notes for goods, that is, the return of goods, are always created by adding the documents with which the goods in question were received. The price with which the goods were received at the warehouse will be returned, that is, issued from the warehouse, must be used to return the goods, that is, issue them from the warehouse.

2.1. Creating a New Document

Open a new document, enter the supplier, the date, and other desired data and click the Add button:

2.2. Adding the Document to which the Return of Items Pertains

Enter the number of the document through which you received the items from the supplier and indicate that it will be reversed. Enter the items or quantities of items to be returned.

When you click the Add button the program will create the document lines.

2.3. Documents for the Return of Items

3. Warehouse Card

The warehouse card from our example:

General Functions:

• Receiving
• Receiving Documents

Related Topics:

• Creating a Receiving Document
• Credit Note from a Supplier