It is a specially designed web server for PANTHEON users.
Here you can find Help (instructions for use, forums, video tutorials, remarks and development planning), access HelpDesk system to request user support. In addition, you can find remote desktop support and additional PANTHEON-related data (e-business, subscription to exchange rates,...).
Therefore, the usersite offers you the following sections:
HelpDesk - A special service where users can request assistance and where you can monitor support log. Use it to look up when you requested support, whether a solution to the problem was found and how long it took to complete it.
Help - Here you can access various PANTHEON Help resources. You can view regularly updated instructions for use, access video tutorials, view planned development and changes. In addition, you can request remote support.
Forum - Here users can communicate with each other and exchange experience and tips on use.
My data - Set company-related information and server preferences.
Search - Use a specially designed search engine for individual and global search.