Through the Claim made to supplier document you record claims you have sent to supplier. You enter received items from customer in the Claim made to supplier document. See also Creating issue documents.

Example: You issue the supplier Claim made to supplier document for three items you have bought from.

1. Creating Claim Made to Supplier Document

1.1. Select a Document Type of the Claim Made to Supplier

In the Service | Issue | Supplier menu select the desired document.

1.2. Entering Data in the Document Header of the Claim Made to Supplier

First, enter the supplier or third party in the Supplier field. When you enter supplier, this information also appears in the Carrier field. If the supplier and the third party are not the same, select a different Carrier. The program automatically generates document number in the Number field, and fills the Date field with the current date. If desired you can define values of the Department (it can be predefined in the Document types settings) and Delivery field. Enter the number and the date of the linked document In the Claim slip enter the number of the linked document, the field on the left side of the Claim slip filed is the (Date) field this claim slip was created.

1.3. Entering Received Items from the Customer

Enter returned items from customers into lines. At each entry the program opens the Find linked document window where you select the document through which the you bought the item from the supplier.

If you double-click on the document line or click on the Select document button, the program will fill the number of the selected document into the line of the Claim made to supplier document.

In the Error column you select from the Errors register the standard error, in the Defect description field you enter the desired description of the error. Ko zaključimo s pisanjem okno za vnos zapremo s Ctrl+Enter(?????).

1.4. Claim Made to Supplier Report

General description of functions:

• Service;
• Claim made to supplier.

Linked topics:

• Returned claim from supplier;
• Replacement for another item;
• Link to credit note.