Debt Collection module enables you to monitor negotiations on payments of outstanding (overdue) receivables via telephone conversations with customers. You can keep records of successful and unsuccessful attempts, of promised payments of overdue receivables and their subsequent realizations. The module tries to imitate the deal-making environment, offering you all the necessary information:
- outstanding items for set criteria and subjects
- subject's transactions as customer and supplier
- structure of receivables and payables based on due date
- posting overview according to set criteria
Let us take a look at an example of practical use:
When reviewing outstanding items for Customer you have established that three overdue payables are still outstanding:
View outstanding items in the Debt Collection module, plus you can record the history of attempts to collect overdue receivables.
To search for receivables enter criteria in the Criteria panel.
In addition you can restrict candidates by selecting type of examination. For example:
To view the subject Customer again the folowing day using the same criteria, nothing will be displayed in the Debt Collection panel. The reason for this is that you have not checked the Show Last Calls checkbox.
Click the Debt Collection tab to view data about debtors and their outstanding items matching the entered criteria.
On April 29th, 2007 you try to contact the subject Customer. Clicking Start a record is created in the History panel. Because the subject does not respond, click Unreachable. Doing this ends the record.
3.5. On May 3rd. 2007 you try to contact the debtor once more. Enter the necessary criteria in the Criteria panel and open Debt Collection. Vew how many times and when you tried reaching the debtor in the History box. Clicking Start creates records in history.
This time our debtor promises payment of the invoice 07-300-000046 in the amount of €2,700.00 on May 5th as well as partial payment of invoice 07-300-000025 in the amount of €2,000.00 on May 10th. Enter this data in the Promised Payments panel: Double-clicking the document shifts it to the Promised Settlements box. Here you can modify value date as well as the balance - that is, modify the balance of document 07-300-0000025 to €2,000.00, since this is the amount that was promised by the debtor on May 10th, 2007.
Click
to display debt collection history:
For a general description of functions see:
See also: